Service Manager — Customer Experience Lead

Cintas Canada; Compton (CA); On-site; USD 78,000 - 104,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with Company Match

Paid Time Off

Comprehensive Benefits

Job summary

Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; fostering a safe work environment; resolving customer issues; training a team on effective sales techniques; delivering goodwill and high customer satisfaction.

The role offers competitive pay, a 401(k) with company match, comprehensive benefits, paid time off, and a full-time first-shift schedule in Compton, CA.

Qualifications

• Management experience required.
• Experience in industrial sales or customer service preferred.
• Availability to start within two weeks after offer.

Responsibilities

• Directly manage the customer-facing Service team.
• Hires and performs performance management; develops and leads the team.
• Fosters a safe working environment and resolves customer issues.
• Trains the team on effective sales techniques and goodwill at customer sites.
• Achieves sales, profit, inventory and payroll goals; manages budget and operational issues.

Skills

Management experience

Industrial sales

Customer service

Education

Bachelor's degree or equivalent

High School Diploma/GED

Job description

Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; fostering a safe work environment; resolving customer issues; training a team on effective sales techniques; delivering goodwill and high customer satisfaction.

The role offers competitive pay, a 401(k) with company match, comprehensive benefits, paid time off, and a full-time first-shift schedule in Compton, CA.