Service Manager: Lead Customer Service & Ops

Cintas; Compton (CA); On-site; USD 78,000 - 104,000; Full time

Benefits offered by this job

Comprehensive medical, dental and vis

Flexible medical plan options; one at

Competitive Pay

401(k) with Company Match/Profit Share

Disability, Life and AD&D Insurance, 0

Paid Time Off and Holidays

Skills Development, Training and Caree

Opportunity Advancement Opportunities

Job summary

Cintas Corporation in Compton, CA is seeking a Service Manager to directly lead our customer-facing Service team. You will hire and manage performance, guide daily operations, and ensure a high level of customer satisfaction during service visits and pickups.

Responsibilities include coaching on sales techniques, achieving sales, profit, inventory and payroll goals, and managing a budget. Hands-on support includes fielding customer issues and visiting sites as needed, driving a company vehicle.

Qualifications

• Valid drivers license.
• High School Diploma/GED; Bachelors Degree or equivalent work experience preferred.
• Experience in industrial sales or customer service.
• Availability to start within two weeks after offer made/accepted.

Responsibilities

• Directly manage the customer-facing Service team.
• Hire and manage performance; lead team to achieve service targets.
• Provide leadership, foster safe working environment, resolve customer issues.
• Train team on effective sales techniques; perform goodwill visits at customer sites.
• Drive sales, profit, inventory and payroll goals; manage budget and operations.
• Support service reps with field visits and driving company vehicle.

Skills

Valid driver's license

Experience in industrial sales or cust

Availability to start within two weeks

Education

High School Diploma/GED

Bachelor's Degree or equivalent work experience preferred

Job description

Cintas Corporation in Compton, CA is seeking a Service Manager to directly lead our customer-facing Service team. You will hire and manage performance, guide daily operations, and ensure a high level of customer satisfaction during service visits and pickups.

Responsibilities include coaching on sales techniques, achieving sales, profit, inventory and payroll goals, and managing a budget. Hands-on support includes fielding customer issues and visiting sites as needed, driving a company vehicle.