Customer-Facing Service Manager

Cintas; Charlotte (NC); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive pay

401(k) with company match/ESOP

Disability, life and AD&D insurance (0

Paid time off and holidays

Career development and training

Job summary

Cintas is seeking a Service Manager to directly manage our customer facing Service team.

Responsibilities include hiring and performance management; managing the overall performance of a team; providing leadership by fostering a safe working environment; successful resolution of customer related issues; training a team on effective sales techniques; performing goodwill of customers at the customer site while maintaining world‑class service and goodwill to customers.

Qualifications

• Valid driver's license.
• High School Diploma/GED; Bachelor's Degree or equivalent work experience preferred.
• Management experience.
• Experience in industrial sales or customer service.
• Availability to start within two weeks after offer made/accepted.

Responsibilities

• Hire and performance management of the service team.
• Lead with a safe working environment.
• Resolve customer related issues.
• Train team on effective sales techniques.
• Achieve sales, profit, inventory and payroll goals.
• Manage a budget and operational issues affecting service.

Skills

Customer service

Leadership

Education

High School Diploma/GED; Bachelor's Degree or equivalent work experience preferred

Job description

Cintas is seeking a Service Manager to directly manage our customer facing Service team.

Responsibilities include hiring and performance management; managing the overall performance of a team; providing leadership by fostering a safe working environment; successful resolution of customer related issues; training a team on effective sales techniques; performing goodwill of customers at the customer site while maintaining world‑class service and goodwill to customers.