Service Manager: Lead Customer-Facing Service Team

Cintas Corporation; California; On-site; USD 78,000 - 104,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with Company Match/Profit-Shar

Disability, Life and AD&D Insurance, 1

Paid Time Off and Holidays

Skills Development, Training andCareer

Flexible medical plans

Job summary

Cintas Corporation is seeking a Service Manager in Pico Rivera, CA to directly lead our customer-facing Service team. The role emphasizes hiring, coaching, and managing performance while driving customer satisfaction and sales objectives.

Responsibilities include hands-on support with service reps, field visits to customers, budget management, and ensuring safety and professional standards. A valid driver's license and a relevant education background are required or preferred.

Qualifications

• Valid driver's license
• High School Diploma/GED; Bachelor's Degree or equivalent work experience preferred

Responsibilities

• Hire, train, and manage the service team to maintain high customer satisfaction.
• Lead overall team performance and resolve customer issues.
• Provide training on effective sales techniques and goodwill at customer sites.
• Achieve sales, profit, inventory, and payroll goals while managing budgets.
• Offer hands-on support to reps and visit customers to assist pickups and deliveries.
• Drive a company vehicle and handle lifting and moving Cintas products.
• Fulfill managerial duties as required.

Skills

Industrial sales experience

Customer service experience

Education

High School Diploma/GED

Bachelor’s Degree or equivalent work experience

Job description

Cintas Corporation is seeking a Service Manager in Pico Rivera, CA to directly lead our customer-facing Service team. The role emphasizes hiring, coaching, and managing performance while driving customer satisfaction and sales objectives.

Responsibilities include hands-on support with service reps, field visits to customers, budget management, and ensuring safety and professional standards. A valid driver's license and a relevant education background are required or preferred.