Service Admin Lead: Billing, Projects & Systems

LONG Building Technologies; Littleton (CO); Sur place; USD 5 841 000 - 6 888 000; Plein temps

Avantages offerts par ce poste

Medical, Dental and Vision Insurance

401(k) with Employer Matching

Profit Sharing/Bonus/ Commission

Résumé du poste

LONG Building Technologies is seeking a Service Administration Supervisor to lead administrative functions for the Building Intelligence Service. You will supervise Billing Specialists and Project Coordinators, ensuring timely invoicing, contract administration, and project support across departments.

You will drive process improvements, support revenue recognition, and coordinate with service managers, sales, and accounting to enhance customer satisfaction and operational efficiency.

Qualifications

• Bachelor's degree preferred; equivalent experience considered.
• 5+ years in service administration, project coordination, billing, or related ops.
• 2+ years leading projects, mentoring, or supervising staff.
• Experience with billing, invoicing, PO, revenue recognition, and contracts.
• Strong leadership, communication, and problem-solving skills.
• Ability to balance multiple administrative functions and deadlines.
• Customer-focused mindset and attention to detail.

Responsabilités

• Oversee service billing to ensure invoices are complete, accurate, and issued on time.
• Monitor billing backlog and coordinate resources to meet company standards.
• Support monthly revenue recognition reviews, billing audits, and financial reporting.
• Oversee purchase order administration and customer billing requirements.
• Maintain service agreement administration and contract billing processes.
• Assist with invoice discrepancies and revenue recognition concerns in collaboration with stakeholders.
• Oversee project coordination activities including bookings, documentation, invoicing support, and closeout.
• Ensure project files and records are accurate and compliant.
• Act as liaison between Service Operations, Project Teams, and Accounting to resolve issues.
• Monitor usage of CRM, SSRS, Dynamics 365, and other systems; support new system implementations.

Connaissances

Leadership

Team supervision

Billing administration

Project coordination

Financial reporting

Process improvement

Customer service

Cross-functional collaboration

Analytical thinking

Communication

Formation

Bachelor’s degree in Business Administration, Accounting, Finance, or related field

Associate’s degree with relevant experience considered

Outils

Dynamics 365

SSRS

CRM platforms

Excel

Description du poste

LONG Building Technologies is seeking a Service Administration Supervisor to lead administrative functions for the Building Intelligence Service. You will supervise Billing Specialists and Project Coordinators, ensuring timely invoicing, contract administration, and project support across departments.

You will drive process improvements, support revenue recognition, and coordinate with service managers, sales, and accounting to enhance customer satisfaction and operational efficiency.