Field Service Admin & Billing Support

Integrated Power Services; Indiana (PA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

PTO

401k Employer Match

Bonus Incentives

Tuition Reimbursement Program

Medical, Dental and Vision plans

Employee Assistance Program

Job summary

Integrated Power Services is hiring a Field Service Administrator to support daily field service operations, data entry, and billing processes. The role focuses on accurate documentation, timely invoicing, and coordinating materials and schedules for technicians.

You will work in an office-based environment with a collaborative team, handling ERP entries, job quotes, and service records while upholding safety and process standards.

Qualifications

• High school diploma or equivalent; associate or bachelor's degree preferred.
• 2+ years of administrative or service coordination experience (field service preferred).
• Strong data entry skills with high attention to detail.
• Experience with ERP or service management systems is a plus.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Excellent organizational and multitasking abilities.
• Strong communication and interpersonal skills.

Responsibilities

• Prepare and submit Field Service billing by ensuring all documentation is accurate and properly uploaded into job folders, invoice descriptions are accurate and any special invoicing instructions are noted.
• Perform daily time and material charge entries for field technicians, ensuring accuracy and timeliness for all service jobs
• Create and manage purchase order (PO) entries in the ERP system
• Assist with job quoting, including preparing estimates and supporting documentation.
• Track and maintain records for Field Service equipment calibration, ensuring compliance with company and regulatory standards.
• Coordinate and order supplies for field technicians, ensuring adequate inventory levels are maintained.
• Maintain accurate service records, job files, and documentation
• Communicate with technicians, and internal departments to support service operations
• Monitor job progress and update systems as needed
• Assist with scheduling and administrative support for field service activities
• Help onboard new technicians by coordinating paperwork, system access, and training schedules
• Follow company procedures, safety guidelines, and service-level standards

Skills

Data entry

MS Office

Attention to detail

Communication

Organization

Education

High school diploma or equivalent

Associate or bachelor's degree preferred

Tools

ERP system

Job description

Integrated Power Services is hiring a Field Service Administrator to support daily field service operations, data entry, and billing processes. The role focuses on accurate documentation, timely invoicing, and coordinating materials and schedules for technicians.

You will work in an office-based environment with a collaborative team, handling ERP entries, job quotes, and service records while upholding safety and process standards.