Billing Operations Lead: Client Invoicing & Revenue

LHH; Washington (District of Columbia); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan with employer match

Paid holidays

Paid sick leave

Life and disability insurance

Job summary

LHH is seeking a Billing Supervisor to lead a team responsible for client invoicing, billing administration, and revenue-related processes in a fast-paced professional services environment.

The role combines hands-on contribution with leadership, partnering with internal stakeholders and clients to support accurate billing, collections, and superior service delivery. 3+ years of supervisory experience and a Bachelor’s degree are preferred.

Qualifications

• Strong leadership and team management experience.
• Excellent written and verbal communication skills.
• Ability to prioritize competing deadlines and manage multiple tasks.

Responsibilities

• Collaborate with stakeholders and clients to review, prepare, finalize, and distribute invoices; resolve billing issues.
• Monitor billing and collections activities; ensure accounts, rates, and requirements are accurate.
• Lead and develop a team of billing professionals while managing client relationships.
• Ensure timely completion of recurring billing, collections, reporting, and time-sensitive projects.
• Review invoices for accuracy and policy/compliance.
• Analyze client billing requests and implement appropriate solutions.
• Participate in regular meetings on revenue, WIP, and account management.
• Safeguard confidential financial information per policies.
• Drive process improvements and operational efficiency in billing.
• Assist with training and performance development of team members.

Skills

Leadership

Communication

Organization

Independent work

Billing/ERP proficiency

Analytical thinking

Education

Bachelor's degree in Accounting/Finance/Business Admin

Tools

ERP systems

Job description

LHH is seeking a Billing Supervisor to lead a team responsible for client invoicing, billing administration, and revenue-related processes in a fast-paced professional services environment.

The role combines hands-on contribution with leadership, partnering with internal stakeholders and clients to support accurate billing, collections, and superior service delivery. 3+ years of supervisory experience and a Bachelor’s degree are preferred.