Billing Supervisor: Lead Team and Optimize Invoicing

RS&H; Jacksonville (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

RS&H in Jacksonville, FL, seeks an experienced Billing Supervisor to lead a small billing team, ensuring accurate, timely invoices and strong cross‑functional collaboration with project management and finance.

This role combines people leadership, technical billing expertise, and process improvement, with independence to resolve complex issues and contribute to policy development and training initiatives. You will shape billing operations and support company growth.

Qualifications

• Bachelor's degree in Accounting, Finance, Business, or a related field is required.
• 7+ years of experience in billing or accounts receivable.
• At least 5 years in a billing associate role with progression in responsibility.
• Advanced proficiency in Microsoft Office, with strong emphasis on Excel.
• Strong organizational and prioritization skills with the ability to manage multiple priorities independently.
• Excellent written and verbal communication skills.
• Proven ability to build effective working relationships across teams and levels.
• Demonstrated ability to address complex, sensitive, or potentially controversial issues professionally.

Responsibilities

• Lead and support a small team of billing associates, including hiring, onboarding, coaching, performance management, and professional development.
• Serve as mentor and escalation point for the billing team, providing technical guidance and reviewing work by less experienced staff.
• Partner with Billing and Finance leadership to identify process improvements, efficiencies, and training initiatives.
• Contribute to the development and enhancement of billing policies, procedures, and training materials.
• Act as a technical specialist applying advanced billing concepts to complex or high‑risk assignments.
• Perform full‑cycle billing activities: setting up billing terms, preparing and issuing invoices, reviewing project labor and expenses, monitoring accounts receivable, and assisting with collections.
• Collaborate with project management and internal partners to ensure smooth hand‑offs and effective communication.
• Assign tasks to junior staff and balance workload to meet deadlines.
• Perform additional duties as assigned.

Skills

Excel

Team leadership

Communication

Problem-solving

Education

Bachelor's degree in Accounting, Finance, Business, or a related field

Tools

Microsoft Office

Job description

RS&H in Jacksonville, FL, seeks an experienced Billing Supervisor to lead a small billing team, ensuring accurate, timely invoices and strong cross‑functional collaboration with project management and finance.

This role combines people leadership, technical billing expertise, and process improvement, with independence to resolve complex issues and contribute to policy development and training initiatives. You will shape billing operations and support company growth.