Senior Strategic Partner for Enterprise Growth

UKG Inc.; Dover (DE); On-site; USD 164,000 - 235,000; Full time

Job summary

UKG Inc. is seeking a Managing Partner to drive long-term value and strategic impact across a portfolio of critical customer relationships.

You will orchestrate executive engagement, coordinate cross-functional teams, and translate customer priorities into actionable account strategies that deliver measurable business outcomes. In this role you’ll partner with Enterprise Account Executives, Customer Success, Product, Services and leadership to align strategic goals with UKG’s roadmap and growth

Qualifications

• 14+ years of experience in enterprise software, consulting, strategic account management, executive relationship management, customer transformation or related leadership roles.
• GTM Experience in Manufacturing, retail or Healthcare desired.
• Experience leading complex, enterprise-wide customer relationships with significant commercial impact and executive visibility.
• Proven ability to build trusted advisor relationships with C-suite executives and influence enterprise business strategy, transformation initiatives and strategic investment decisions.
• Experience developing multi-year account strategies, executive engagement models, transformation roadmaps, governance frameworks and business growth plans.
• Demonstrated ability to lead highly matrixed organizations, influence without direct authority, and orchestrate cross-functional teams around customer outcomes.
• Strong executive communication, facilitation, negotiation and presentation skills, with experience leading executive business reviews and governance forums.
• Demonstrated business acumen with the ability to translate customer objectives into actionable strategies that deliver measurable business value.

Responsibilities

• Lead the long-term strategy for a portfolio of UKG's most strategic customer relationships, focused on increasing customer value, retention, and sustainable revenue growth.
• Develop and execute multi-year account strategies that align customer business priorities with UKG's capabilities, innovation roadmap, and strategic investments.
• Identify opportunities to expand UKG's strategic footprint by connecting customer objectives with new capabilities, products and transformation initiatives.
• Continuously assess customer health, business priorities, organizational change, and growth opportunities to proactively shape account strategy.
• Partner with executive stakeholders to define measurable business outcomes and success criteria for the customer relationship.
• Establish governance frameworks and executive operating rhythms that drive accountability, transparency, and progress against strategic priorities.
• Champion value realization by ensuring customers achieve meaningful business results and measurable return on their investment with UKG.

Job description

UKG Inc. is seeking a Managing Partner to drive long-term value and strategic impact across a portfolio of critical customer relationships.

You will orchestrate executive engagement, coordinate cross-functional teams, and translate customer priorities into actionable account strategies that deliver measurable business outcomes. In this role you’ll partner with Enterprise Account Executives, Customer Success, Product, Services and leadership to align strategic goals with UKG’s roadmap and growth