Senior Solutions Engineer - Remote for Observability AI

Grafana Labs; United States; Remote; USD 120,000 - 143,000; Full time

Benefits offered by this job

RSUs

Remote-first culture

30 days annual leave

Grafana Shutdown Days 3

Job summary

Grafana Labs, a 100% remote company, is seeking a Solutions Engineer to educate customers and empower success through demos, enablement, and technical evaluations. You will partner with Sales, own technical engagements, and deliver compelling product presentations to diverse audiences worldwide.

You will communicate effectively with remote teams, translate customer needs into Grafana solutions, and contribute to enablement content, blogs, and knowledge bases.

Qualifications

• 5+ years of technical pre-sales experience.
• Strong judgment, collaboration and leadership for diverse assignments.
• Excellent written and oral communication with remote teams and customers.
• Ability to articulate value proposition and technical advantages.
• Enjoy solving technical challenges and bringing creative solutions.
• Technical mindset and desire to grow technically.
• Fluent in Arabic.
• Must be located in Spain.

Responsibilities

• Partnering with our Sales team to articulate the Grafana value proposition, vision and strategy to customers
• Owning the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility
• Delivering product and technical presentations to potential and existing customers
• Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape
• Driving product conversations based on need and problems with customers
• Working with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material

Skills

Technical pre-sales

Written and verbal communication

Problem solving

Arabic fluency

Job description

Grafana Labs, a 100% remote company, is seeking a Solutions Engineer to educate customers and empower success through demos, enablement, and technical evaluations. You will partner with Sales, own technical engagements, and deliver compelling product presentations to diverse audiences worldwide.

You will communicate effectively with remote teams, translate customer needs into Grafana solutions, and contribute to enablement content, blogs, and knowledge bases.