Senior Solutions Engineer - Open Source Observability (Remote)

Grafanalabs; United States; Remote; USD 204,000 - 254,000; Full time

Benefits offered by this job

RSUs (Restricted Stock Units)

Job summary

Grafana Labs is a fully remote, globally distributed company seeking an Enterprise Solutions Engineer to empower customers with Grafana’s observability platform. You will educate potential and existing customers through demos, hands-on enablement, and technical evaluations while collaborating with Sales to close opportunities.

Ideal candidates have 5+ years in technical pre-sales, strong communication, and a passion for solving complex technical problems.

Qualifications

• 5+ years of technical pre-sales experience.
• Experience with Open Source technologies.
• Strong written and oral communication skills.

Responsibilities

• Join as an early member of a high growth team working together to solve technical and customer problems the right way.
• Partner with our Sales team to articulate Grafana's value proposition, vision, and strategy to customers.
• Own the technical engagement with customers and help close high-velocity opportunities through competitive knowledge, technical skill, and credibility.
• Deliver product and technical presentations to potential and existing customers.
• Proactively communicate with customers and internal teams to provide a feedback loop on products and the competitive landscape.
• Drive product conversations based on customer need and feedback.
• Create enablement content and knowledge base materiale and contribute blog posts/videos.

Skills

Pre-sales

Open source

Communication

Remote teamwork

Job description

Grafana Labs is a fully remote, globally distributed company seeking an Enterprise Solutions Engineer to empower customers with Grafana’s observability platform. You will educate potential and existing customers through demos, hands-on enablement, and technical evaluations while collaborating with Sales to close opportunities.

Ideal candidates have 5+ years in technical pre-sales, strong communication, and a passion for solving complex technical problems.