Senior Solutions Engineer - Open Source & Observability (Remote)

Grafana

Oregon

Hybrid

USD 204,000 - 254,000

Full time

10 days ago

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Benefits offered by this job

RSUs

Remote-first culture

Annual leave 30 days + GrafanaShutdown

Job summary

Grafana Labs, a fully remote company, is seeking an Enterprise Solutions Engineer to join our high-growth Enterprise Solutions Engineering team. You will educate potential and existing customers, deliver demos and enablement, and work closely with Sales to qualify and close opportunities.

This role requires an ability to explain complex technical concepts clearly and collaborate with an international team. Qualified candidates bring 5+ years of technical pre-sales experience, comfort with Open

Qualifications

5+ years of technical pre-sales experience.
Experience with Open Source technologies or in the Metrics/Monitoring space.
Strong written and oral communication skills for collaboration with global teams.

Responsibilities

Join as an early member of a high growth team and solve technical and customer problems.
Partner with Sales to articulate Grafana's value proposition, vision, and strategy to customers.
Own technical engagements and help close high-velocity opportunities with credibility and expertise.
Deliver product and technical presentations to potential and existing customers.
Proactively communicate with customers and internal teams to provide feedback on products and competitive landscape.
Drive product conversations based on known needs from customer interactions.
Collaborate to enhance documentation, write blog posts, record videos, and create enablement material.