Senior Solutions Engineer - Remote-First Open Source

Grafana; United States; Remote; USD 140,000 - 200,000; Full time

Benefits offered by this job

30 days vacation

Health coverage

Retirement plan

Learning stipend

Remote work setup allowance

Co-working reimbursement

Headspace mindfulness access

Employee assistance program

Parental leave

Job summary

Grafana Labs is seeking an Enterprise Solutions Engineer to join an early, high-growth team. You will own the technical engagement with customers, run demonstrations, enablement sessions, and technical evaluations while partnering with Sales to qualify and close opportunities.

This is a remote-friendly role with global collaboration. You will deliver product and technical presentations, gather feedback for Product and Engineering, and help create enablement materials across the organization.

Qualifications

• 5+ years of pre-sales or technical sales experience in a software or open source context.
• Experience presenting to customers and leading technical evaluations.
• Ability to articulate complex technical concepts clearly.

Responsibilities

• Own technical engagements with customers and help close high-velocity opportunities.
• Deliver product and technical presentations to potential and existing customers.
• Collaborate with Sales to articulate Grafana value proposition and strategy.
• Provide feedback to Product and Engineering from customer interactions.
• Create enablement content, write blogs, and contribute knowledge base articles.
• Proactively communicate with customers and internal teams.

Skills

Technical pre-sales

Open Source tech

Metrics/Monitoring

Remote collaboration

Presentation skills

Strong communication

Job description

Grafana Labs is seeking an Enterprise Solutions Engineer to join an early, high-growth team. You will own the technical engagement with customers, run demonstrations, enablement sessions, and technical evaluations while partnering with Sales to qualify and close opportunities.

This is a remote-friendly role with global collaboration. You will deliver product and technical presentations, gather feedback for Product and Engineering, and help create enablement materials across the organization.