Senior Solutions Engineer - Mid-Market (Remote-First)

Atlassian; New York (NY); On-site; USD 168,000 - 220,000; Full time

Benefits offered by this job

Health coverage

Paid volunteer days

Wellness resources

Equity and bonuses

Job summary

Atlassian is seeking a Sr. Solutions Engineer for the Mid-Market segment. You will partner with sales teams, conduct discovery, map business problems to Atlassian solutions, and lead compelling value-based demonstrations across multiple stakeholders.

You’ll guide customer technical needs, champion product adoption, and collaborate to close enterprise deals. You’ll work in a distributed-first environment with virtual onboarding, diverse pay zones, and opportunities to influence Atlassian’s

Qualifications

• 5+ years interacting with mid-market customers in pre-sales.
• Strong communication and multi-level presentation skills.
• Ability to translate business problems into Atlassian solutions.
• Executive relationship building with customers and internal teams.
• Customer-centric mindset with collaborative spirit across the company.

Responsibilities

• Partner with direct sales, partners, and account teams on Mid-Market Accounts.
• Conduct customer discovery to map business problems to Atlassian solutions.
• Identify opportunities for cross-product expansion and solution tailoring.
• Lead value-based product demonstrations for diverse stakeholders.
• Document customer feedback and competitive intelligence for product teams.

Skills

Mid-market experience

Communication skills

Presentation skills

Executive relationship building

Business-technical fluency

Job description

Atlassian is seeking a Sr. Solutions Engineer for the Mid-Market segment. You will partner with sales teams, conduct discovery, map business problems to Atlassian solutions, and lead compelling value-based demonstrations across multiple stakeholders.

You’ll guide customer technical needs, champion product adoption, and collaborate to close enterprise deals. You’ll work in a distributed-first environment with virtual onboarding, diverse pay zones, and opportunities to influence Atlassian’s