Senior ServiceNow ITOM/CMDB Consultant — Lead & Transform

EY; Indianapolis (IN); On-site; USD 103,000 - 188,000; Full time

Benefits offered by this job

Medical and dental coverage

Pension and 401(k) plans

Paid time off

Job summary

EY is seeking a ServiceNow Senior Consultant to lead ITOM/CMDB transformation projects for diverse clients. You will drive requirements, design user interfaces across mobile and web, and deliver components that align with business goals.

Regular travel to meet clients may be required, with opportunities to grow consulting and leadership skills. You will guide a multi‑disciplinary team, engage stakeholders, and contribute to strategic roadmaps while translating business needs into technical

Qualifications

• Bachelor's degree in Computer Science, Information Systems Management, Engineering or similar discipline.
• Typically, 2–4 years relevant ServiceNow ITOM/CMDB project experience.
• ServiceNow CSA or CAD certification preferred.

Responsibilities

• Collaborating with clients to gather and analyze requirements, ensuring that the final product meets their needs.
• Designing and developing user interfaces that are functional and enhance user experience.
• Writing clean, maintainable code and creating specifications that support business objectives.

Skills

ServiceNow ITOM/CMDB leadership

Client stakeholder management

Team mentorship

UI/UX experience

Education

Bachelor's degree in Computer Science or related field

Tools

ServiceNow platform

ITOM/CMDB tooling

Job description

EY is seeking a ServiceNow Senior Consultant to lead ITOM/CMDB transformation projects for diverse clients. You will drive requirements, design user interfaces across mobile and web, and deliver components that align with business goals.

Regular travel to meet clients may be required, with opportunities to grow consulting and leadership skills. You will guide a multi‑disciplinary team, engage stakeholders, and contribute to strategic roadmaps while translating business needs into technical