Senior ServiceNow ITOM/CMDB Consultant

EY

Stamford (CT)

On-site

USD 103,000 - 205,000

Full time

8 days ago

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Benefits offered by this job

Medical & dental coverage

Pension & 401(k)

Paid time off

Job summary

EY is seeking a ServiceNow Senior Consultant to lead transformation teams, define user requirements and deliver UI components across mobile, web, and tablet platforms. You’ll mentor a multi‑disciplinary team, manage client relationships, and drive both ITOM/CMDB process improvements and strategic roadmaps.

The role involves traveling to client sites, leveraging Agile and waterfall delivery methods, and contributing to high‑impact projects across borders with a strong focus on data, AI, and

Qualifications

Bachelor's degree in Computer Science, Information Systems Management, Engineering or similar.
2–4 years of ServiceNow ITOM/CMDB project experience.
ServiceNow CSA or CAD certification.
3+ years of Big 4 or equivalent consulting experience.
Excellent soft skills and ability to travel.
Driver’s license valid in the U.S.

Responsibilities

Collaborate with clients to gather and analyze requirements.
Design and develop user interfaces across mobile, web, and tablets.
Write clean, maintainable code and create specifications that support business objectives.

Skills

ServiceNow ITOM/CMDB

Team leadership

Requirements gathering

Client relationships

Agile/waterfall

Education

Bachelor's degree

CSA or CAD certification

ITOM/CMDB certifications (Data Foundations, Discovery, Event Management, Service Mapping)

Tools

ServiceNow

Job description

The role involves traveling to client sites, leveraging Agile and waterfall delivery methods, and contributing to high‑impact projects across borders with a strong focus on data, AI, and

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