Senior ServiceNow Architect — Remote Transformation Leader

Cognizant; Columbus (OH); Remote; USD 140,000 - 160,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays + PTO

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant is seeking a Senior ServiceNow Solution Architect to lead the design, governance, and delivery of enterprise-scale ServiceNow solutions for global organizations. You will collaborate with business leaders, enterprise architects, clients, and delivery teams to modernize platforms and drive digital transformation on the ServiceNow ecosystem.

Responsibilities include defining scalable and secure solutions, guiding ITSM/ITOM/ITAM/CSM implementations, and mentoring teams.

Qualifications

• 20+ years IT experience with enterprise technology consulting and architecture.
• 10+ years hands-on ServiceNow architecture and implementation experience.
• Proven success leading multiple enterprise-scale ServiceNow implementations.
• Deep expertise in ServiceNow platform architecture, governance, integrations, security, and best practices.
• Strong executive communication, stakeholder management, consulting, and leadership skills.
• Experience leading global, cross-functional teams across architecture, development, and delivery.

Responsibilities

• Lead end-to-end architecture, strategy, and delivery for large-scale ServiceNow transformation programs.
• Define scalable, secure, and maintainable ServiceNow solutions aligned with enterprise standards.
• Architect and guide ITSM, ITOM, ITAM, CSM, FSM, HRSD, SPM, CMDB, Discovery, and Service Mapping implementations.
• Drive integration strategies between ServiceNow and cloud platforms and enterprise apps.
• Partner with executives to align platform capabilities with business objectives.
• Provide technical leadership and architectural oversight throughout the lifecycle.
• Support solution development, estimation, pre-sales, and client workshops.

Skills

ServiceNow

Executive communication

Global teams

Solution architecture

Client workshops

Pre-sales

Education

Bachelor's degree in CS/IT/Engineering

Tools

AWS

Azure

Enterprise integration frameworks

AI automation

Job description

Cognizant is seeking a Senior ServiceNow Solution Architect to lead the design, governance, and delivery of enterprise-scale ServiceNow solutions for global organizations. You will collaborate with business leaders, enterprise architects, clients, and delivery teams to modernize platforms and drive digital transformation on the ServiceNow ecosystem.

Responsibilities include defining scalable and secure solutions, guiding ITSM/ITOM/ITAM/CSM implementations, and mentoring teams.