Senior ServiceNow Architect — Remote Enterprise Transformer

Cognizant; Atlanta (GA); Remote; USD 140,000 - 160,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant is seeking a Senior ServiceNow Solution Architect to lead enterprise-scale transformations remotely within the USA. You will shape strategy, governance, and delivery across ITSM, ITOM, ITAM, CSM, HRSD, and more, interfacing with executives and delivery teams to achieve modernization goals.

You’ll bring 20+ years in IT and 10+ years in ServiceNow architecture, guiding global teams, pre-sales support, and security-aligned deployments with a strong emphasis on governance.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• 20+ years of overall IT experience with a strong background in enterprise technology consulting and architecture.
• 10+ years of hands-on ServiceNow architecture and implementation experience.
• Proven success leading multiple enterprise-scale ServiceNow implementations and transformation initiatives.
• Deep expertise in ServiceNow platform architecture, governance, integrations, security, and best practices.
• Strong executive communication, stakeholder management, consulting, and leadership skills.
• Experience leading global, cross-functional teams across architecture, development, and delivery disciplines.

Responsibilities

• Lead end-to-end architecture, strategy, and delivery for large-scale ServiceNow transformation programs.
• Define scalable, secure, and maintainable ServiceNow solutions aligned with enterprise architecture standards and governance practices.
• Architect and guide implementations across ITSM, ITOM, ITAM, CSM, FSM, HRSD, SPM, CMDB, Discovery, and Service Mapping.
• Drive integration strategies between ServiceNow, cloud platforms, enterprise applications, and third-party systems.
• Partner with executive stakeholders, business leaders, and technology teams to align platform capabilities with business objectives.
• Provide technical leadership, mentorship, and architectural oversight throughout the solution lifecycle.
• Support solution development, estimation, pre-sales activities, and client workshops while promoting innovation and platform modernization.

Skills

ServiceNow ITSM

ServiceNow ITOM

ServiceNow ITAM

ServiceNow CSM

ServiceNow FSM

HRSD

SPM

CMDB

CSDM

Discovery

Service Mapping

REST APIs

SOAP APIs

JSON

XML

JavaScript

Workflow automation

AI-powered platform solutions

Cloud platforms

Security frameworks

Enterprise integrations

Education

Bachelor's degree in Computer Science, IT, Engineering

Tools

IntegrationHub

AWS

Azure

Enterprise integration frameworks

AI-enabled automation

Job description

Cognizant is seeking a Senior ServiceNow Solution Architect to lead enterprise-scale transformations remotely within the USA. You will shape strategy, governance, and delivery across ITSM, ITOM, ITAM, CSM, HRSD, and more, interfacing with executives and delivery teams to achieve modernization goals.

You’ll bring 20+ years in IT and 10+ years in ServiceNow architecture, guiding global teams, pre-sales support, and security-aligned deployments with a strong emphasis on governance.