Senior ServiceNow Architect - Remote Transformation Leader

Cognizant; Helena (MT); Remote; USD 140,000 - 160,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays and PTO

401(k) plan

Disability insurance

Paid parental leave

Employee Stock Purchase Plan

Job summary

Cognizant is seeking a Senior ServiceNow Solution Architect to lead end-to-end design, governance, and delivery of enterprise-scale ServiceNow solutions for global clients. In a remote USA role, you will collaborate with business leaders, enterprise architects, and delivery teams to modernize platforms, improve operations, and drive digital transformation.

The ideal candidate has 10+ years of ServiceNow architecture experience, 20+ years in IT, and proven success delivering large programs.

Qualifications

• 20+ years of overall IT experience with a strong background in enterprise technology consulting and architecture.
• 10+ years of hands-on ServiceNow architecture and implementation experience.
• Proven success leading multiple enterprise-scale ServiceNow implementations and transformation initiatives.
• Deep expertise in ServiceNow platform architecture, governance, integrations, security, and best practices.
• Strong executive communication, stakeholder management, consulting, and leadership skills.
• Experience leading global, cross-functional teams across architecture, development, and delivery disciplines.

Responsibilities

• Lead end-to-end architecture, strategy, and delivery for large-scale ServiceNow transformation programs.
• Define scalable, secure, and maintainable ServiceNow solutions aligned with enterprise architecture standards and governance practices.
• Architect and guide implementations across ITSM, ITOM, ITAM, CSM, FSM, HRSD, SPM, CMDB, Discovery, and Service Mapping.
• Drive integration strategies between ServiceNow, cloud platforms, enterprise applications, and third-party systems.
• Partner with executive stakeholders, business leaders, and technology teams to align platform capabilities with business objectives.
• Provide technical leadership, mentorship, and architectural oversight throughout the solution lifecycle.
• Support solution development, estimation, pre-sales activities, and client workshops while promoting innovation and platform modernization.

Skills

Executive communication

Stakeholder management

Leadership

Consulting

Global cross-functional teams

Education

Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field

Tools

ServiceNow

IntegrationHub

REST APIs

JSON

XML

Job description

Cognizant is seeking a Senior ServiceNow Solution Architect to lead end-to-end design, governance, and delivery of enterprise-scale ServiceNow solutions for global clients. In a remote USA role, you will collaborate with business leaders, enterprise architects, and delivery teams to modernize platforms, improve operations, and drive digital transformation.

The ideal candidate has 10+ years of ServiceNow architecture experience, 20+ years in IT, and proven success delivering large programs.