Senior ServiceNow Architect — Remote Transformation Leader

Cognizant; Juneau (AK); Remote; USD 140,000 - 160,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant is seeking a Senior ServiceNow Solution Architect to lead the design, governance, and delivery of enterprise-scale ServiceNow solutions across global organizations. This remote-USA role focuses on modernizing platforms, driving digital transformation, and aligning platform capabilities with business goals.

You will guide end-to-end architecture, drive integration strategies, mentor teams, and support pre-sales activities in a remote-friendly model with a competitive compensation

Qualifications

• 20+ years of IT experience with enterprise technology consulting and architecture.
• 10+ years hands-on ServiceNow architecture and implementation experience.
• Proven success leading multiple enterprise-scale ServiceNow implementations.
• Deep expertise in ServiceNow platform architecture, governance, integrations, security, and best practices.
• Strong executive communication, stakeholder management, consulting, and leadership skills.
• Experience leading global, cross-functional teams across architecture, development, and delivery disciplines.

Responsibilities

• Lead end-to-end architecture, strategy, and delivery for large-scale ServiceNow transformation programs.
• Define scalable, secure, and maintainable ServiceNow solutions aligned with enterprise architecture standards and governance practices.
• Architect and guide implementations across ITSM, ITOM, ITAM, CSM, FSM, HRSD, SPM, CMDB, Discovery, and Service Mapping.
• Drive integration strategies between ServiceNow, cloud platforms, enterprise applications, and third-party systems.
• Partner with executive stakeholders, business leaders, and technology teams to align platform capabilities with business objectives.
• Provide technical leadership, mentorship, and architectural oversight throughout the solution lifecycle.
• Support solution development, estimation, pre-sales activities, and client workshops while promoting innovation and platform modernization.

Skills

ServiceNow architecture

Executive communication

Stakeholder management

Leadership

Global delivery leadership

Security best practices

Integrations

Education

Bachelor's degree in Computer Science, Information Technology, Engineering, or related field

Tools

ServiceNow ITSM/ITOM/ITAM/CSM/FSM/HRSD/SPM

CMDB

Service Mapping

Discovery

Event Management

Integrations (REST/SOAP)

JavaScript

Job description

Cognizant is seeking a Senior ServiceNow Solution Architect to lead the design, governance, and delivery of enterprise-scale ServiceNow solutions across global organizations. This remote-USA role focuses on modernizing platforms, driving digital transformation, and aligning platform capabilities with business goals.

You will guide end-to-end architecture, drive integration strategies, mentor teams, and support pre-sales activities in a remote-friendly model with a competitive compensation