Senior ServiceNow Solution Architect | Remote Lead

Cognizant; San Francisco (CA); Remote; USD 140,000 - 160,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

401(k) plan and contributions

Paid holidays and Paid Time Off

Employee Stock Purchase Plan

Job summary

Cognizant is seeking a Senior ServiceNow Solution Architect (Remote - USA) to lead enterprise-scale ServiceNow designs and governance. You will drive architecture across ITSM, ITOM, ITAM, CSM, HRSD, SPM, and more, coordinating with executives and delivery teams to modernize platforms and enable digital transformation.

The role requires 20+ years IT experience and 10+ years ServiceNow expertise, with a strong focus on secure, scalable architectures and cross-functional leadership.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
• 20+ years of overall IT experience with enterprise technology consulting and architecture.
• 10+ years hands-on ServiceNow architecture and implementation experience.
• Proven success leading multiple enterprise-scale ServiceNow implementations and transformations.

Responsibilities

• Lead end-to-end architecture, strategy, and delivery for large-scale ServiceNow transformation programs.
• Define scalable, secure, and maintainable ServiceNow solutions aligned with enterprise architecture standards and governance practices.
• Architect and guide implementations across ITSM, ITOM, ITAM, CSM, FSM, HRSD, SPM, CMDB, Discovery, and Service Mapping.
• Drive integration strategies between ServiceNow, cloud platforms, enterprise applications, and third-party systems.
• Partner with executive stakeholders, business leaders, and technology teams to align platform capabilities with business objectives.
• Provide technical leadership, mentorship, and architectural oversight throughout the solution lifecycle.
• Support solution development, estimation, pre-sales activities, and client workshops while promoting innovation and platform modernization.

Skills

ServiceNow

Enterprise architecture

Stakeholder management

Leadership

Executive communication

Education

Bachelor's degree in CS/IT/Engineering

Tools

ServiceNow ITSM

ServiceNow ITOM

ServiceNow ITAM

CMDB

Job description

Cognizant is seeking a Senior ServiceNow Solution Architect (Remote - USA) to lead enterprise-scale ServiceNow designs and governance. You will drive architecture across ITSM, ITOM, ITAM, CSM, HRSD, SPM, and more, coordinating with executives and delivery teams to modernize platforms and enable digital transformation.

The role requires 20+ years IT experience and 10+ years ServiceNow expertise, with a strong focus on secure, scalable architectures and cross-functional leadership.