Senior ServiceNow Architect - Remote Transformation Leader

Cognizant; Honolulu (HI); Remote; USD 140,000 - 160,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant is seeking a Senior ServiceNow Solution Architect (Remote - USA). You will lead design, governance, and delivery of enterprise-scale ServiceNow solutions across global organizations, partnering with business leaders and delivery teams to modernize platforms.

The role requires 20+ years IT experience and 10+ years ServiceNow architecture, with hands-on expertise in ITSM, ITOM, ITAM, CSM, and more. You will guide integrations, architecture standards, and pre-sales activities while

Qualifications

• Bachelor's degree in CS/IT/Engineering or related field is required.
• 20+ years IT experience with enterprise technology consulting and architecture.
• 10+ years hands-on ServiceNow architecture and implementation experience.
• Proven success leading multiple enterprise-scale ServiceNow implementations.
• Deep expertise in ServiceNow platform architecture, governance, integrations, security, and best practices.

Responsibilities

• Lead end-to-end architecture, strategy, and delivery for large-scale ServiceNow transformation programs.
• Define scalable, secure, and maintainable ServiceNow solutions aligned with enterprise architecture standards and governance practices.
• Architect and guide implementations across ITSM, ITOM, ITAM, CSM, FSM, HRSD, SPM, CMDB, Discovery, and Service Mapping.
• Drive integration strategies between ServiceNow, cloud platforms, enterprise applications, and third-party systems.
• Partner with executive stakeholders, business leaders, and technology teams to align platform capabilities with business objectives.
• Provide technical leadership, mentorship, and architectural oversight throughout the solution lifecycle.
• Support solution development, estimation, pre-sales activities, and client workshops while promoting innovation and platform modernization.

Skills

Executive communication

Stakeholder management

Leadership

Global delivery leadership

Education

Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field

Tools

ServiceNow

REST APIs

SOAP APIs

JSON

XML

Job description

Cognizant is seeking a Senior ServiceNow Solution Architect (Remote - USA). You will lead design, governance, and delivery of enterprise-scale ServiceNow solutions across global organizations, partnering with business leaders and delivery teams to modernize platforms.

The role requires 20+ years IT experience and 10+ years ServiceNow architecture, with hands-on expertise in ITSM, ITOM, ITAM, CSM, and more. You will guide integrations, architecture standards, and pre-sales activities while