Senior ServiceNow Architect — Remote Enterprise Transformation

Cognizant; Olympia (WA); Remote; USD 140,000 - 160,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant is seeking a Senior ServiceNow Solution Architect to lead design, governance, and delivery of enterprise-scale ServiceNow solutions that transform digital operations across global organizations.

You will collaborate with business leaders, enterprise architects, clients, and delivery teams to modernize platforms, drive efficiency, and deliver innovative solutions on the ServiceNow ecosystem.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• 20+ years of overall IT experience with enterprise technology consulting and architecture.
• 10+ years of hands-on ServiceNow architecture and implementation experience.
• Proven success leading multiple enterprise-scale ServiceNow implementations and transformation initiatives.

Responsibilities

• Lead end-to-end architecture, strategy, and delivery for large-scale ServiceNow transformation programs.
• Define scalable, secure, and maintainable ServiceNow solutions aligned with enterprise architecture standards and governance practices.
• Architect and guide implementations across ITSM, ITOM, ITAM, CSM, FSM, HRSD, SPM, CMDB, Discovery, and Service Mapping.
• Drive integration strategies between ServiceNow, cloud platforms, enterprise applications, and third-party systems.
• Partner with executive stakeholders, business leaders, and technology teams to align platform capabilities with business objectives.
• Provide technical leadership, mentorship, and architectural oversight throughout the solution lifecycle.
• Support solution development, estimation, pre-sales activities, and client workshops while promoting innovation and platform modernization.

Skills

ServiceNow architecture

Executive communication

Stakeholder management

Leadership

Global delivery teams

Education

Bachelor's degree in Computer Science / IT / Engineering

Tools

IntegrationHub

REST APIs

SOAP APIs

Job description

Cognizant is seeking a Senior ServiceNow Solution Architect to lead design, governance, and delivery of enterprise-scale ServiceNow solutions that transform digital operations across global organizations.

You will collaborate with business leaders, enterprise architects, clients, and delivery teams to modernize platforms, drive efficiency, and deliver innovative solutions on the ServiceNow ecosystem.