Senior ServiceNow Architect — Remote Enterprise Transformation

Cognizant; Lincoln (NE); Remote; USD 140,000 - 160,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant is seeking a Senior ServiceNow Solution Architect for a remote role in the United States. You will lead enterprise-scale ServiceNow design, governance, and delivery, partnering with executives and delivery teams to drive digital transformation across global clients.

Requires 20+ years IT experience, 10+ years ServiceNow, and deep platform expertise. You will mentor teams, shape architecture, and contribute to pre-sales while upholding governance and security standards.

Qualifications

• Bachelor's degree in Computer Science, IT, Engineering, or related field.
• 20+ years IT experience with enterprise technology consulting and architecture.
• 10+ years hands-on ServiceNow architecture and implementation experience.
• Proven success leading multiple enterprise-scale ServiceNow implementations and transformation initiatives.
• Deep expertise in ServiceNow platform architecture, governance, integrations, security, and best practices.
• Strong executive communication, stakeholder management, consulting, and leadership skills.
• Experience leading global, cross-functional teams across architecture, development, and delivery disciplines.

Responsibilities

• Lead end-to-end architecture, strategy, and delivery for large-scale ServiceNow transformation programs.
• Define scalable, secure, and maintainable ServiceNow solutions aligned with enterprise architecture standards and governance practices.
• Architect and guide implementations across ITSM, ITOM, ITAM, CSM, FSM, HRSD, SPM, CMDB, Discovery, and Service Mapping.
• Drive integration strategies between ServiceNow, cloud platforms, enterprise applications, and third-party systems.
• Partner with executive stakeholders, business leaders, and technology teams to align platform capabilities with business objectives.
• Provide technical leadership, mentorship, and architectural oversight throughout the solution lifecycle.
• Support solution development, estimation, pre-sales activities, and client workshops while promoting innovation and platform modernization.

Skills

Executive communication

Stakeholder management

Leadership

Global cross-functional teams

ServiceNow architecture

Education

Bachelor's degree in Computer Science, IT, Engineering, or related field

Tools

AWS

Azure

Integration frameworks

AI automation

Enterprise architecture tools

Job description

Cognizant is seeking a Senior ServiceNow Solution Architect for a remote role in the United States. You will lead enterprise-scale ServiceNow design, governance, and delivery, partnering with executives and delivery teams to drive digital transformation across global clients.

Requires 20+ years IT experience, 10+ years ServiceNow, and deep platform expertise. You will mentor teams, shape architecture, and contribute to pre-sales while upholding governance and security standards.