Remote Senior ServiceNow Architect—Enterprise Transformation

Cognizant; Boise (ID); Remote; USD 140,000 - 160,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

401(k) plan and contributions

Paid holidays and PTO

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant is seeking a Senior ServiceNow Solution Architect, remote in the USA, to lead enterprise-scale ServiceNow design, governance, and delivery across ITSM, ITOM, and more. You will guide architecture, drive integrations, and partner with executives to align platform capabilities with business goals.

The role requires 20+ years IT experience and 10+ years ServiceNow mastery, with a focus on governance, security, and scalable solutions. Visa sponsorship is not offered.

Qualifications

• Bachelor's degree in Computer Science or related field.
• 20+ years IT experience with enterprise technology consulting and architecture.
• 10+ years hands-on ServiceNow architecture and implementation experience.
• Proven success leading multiple enterprise-scale ServiceNow implementations.
• Deep expertise in ServiceNow platform architecture, governance, integrations, security, and best practices.

Responsibilities

• Lead end-to-end architecture, strategy, and delivery for large-scale ServiceNow transformation programs.
• Define scalable, secure, and maintainable ServiceNow solutions aligned with enterprise standards.
• Architect and guide implementations across ITSM, ITOM, ITAM, CSM, FSM, HRSD, SPM, CMDB, Discovery, and Service Mapping.
• Drive integration strategies between ServiceNow, cloud platforms, enterprise apps, and third-party systems.
• Partner with executives to align platform capabilities with business objectives.
• Provide technical leadership, mentorship, and architectural oversight.
• Support solution development, estimation, pre-sales activities, and client workshops.

Skills

ServiceNow

Architecture

Executive communication

Global teams

Governance

Education

Bachelor's degree in Computer Science or related field

Tools

ServiceNow ITSM/ITOM/ITAM

CMDB/Service Mapping

REST/SOAP APIs

JavaScript

Job description

Cognizant is seeking a Senior ServiceNow Solution Architect, remote in the USA, to lead enterprise-scale ServiceNow design, governance, and delivery across ITSM, ITOM, and more. You will guide architecture, drive integrations, and partner with executives to align platform capabilities with business goals.

The role requires 20+ years IT experience and 10+ years ServiceNow mastery, with a focus on governance, security, and scalable solutions. Visa sponsorship is not offered.