Senior Program Operations Lead - Remote

Lob; Bristol (RI); A distancia; USD 110.000 - 170.000; Jornada completa

Descripción de la vacante

Lob is seeking a Business Operations Manager to own cross-functional programs spanning Finance, Product, Engineering, Legal, and Go-to-Market. You will drive end-to-end initiatives with defined owners and measurable outcomes.

You will translate ambiguous problems into documented processes, coordinate teams that don’t report to you, and deliver executive communications to move initiatives forward.

Formación

• Bachelor's degree required.
• 4–7+ years post-undergrad in management consulting/corporate strategy or business operations.
• Experience with BI/data warehousing and AI-assisted analysis is expected.

Responsabilidades

• Own three to five concurrent cross-functional programs with defined end states, status, owners, and target dates.
• Drive outcomes across Product, Engineering, Legal, Security, Partner Ops, Solutions, and Go-to-Market.
• Produce analysis behind program decisions using Lob's data and reporting stack and AI tooling.
• Document each program on completion and transition to a permanent owner with a durable metric.
• Provide backup for FP&A and Deal Desk; support company-wide cadences like QBRs and leadership offsites.
• Demonstrate program management chops by coordinating across teams that don't report to you.

Conocimientos

BI tooling

Data analysis

Cross-functional coordination

Educación

Bachelor's degree

Herramientas

SQL

Descripción del empleo

Lob is seeking a Business Operations Manager to own cross-functional programs spanning Finance, Product, Engineering, Legal, and Go-to-Market. You will drive end-to-end initiatives with defined owners and measurable outcomes.

You will translate ambiguous problems into documented processes, coordinate teams that don’t report to you, and deliver executive communications to move initiatives forward.