Senior Process Reengineering Leader

Black Canyon Consulting; Washington (District of Columbia); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401k plan with employer contribution

Paid holidays

Vacation leave

Tuition reimbursement

Job summary

Black Canyon Consulting is seeking a Senior Reengineering Specialist to lead complex business process reengineering and workflow modernization across programs, offices, and organizational functions.

You will collaborate with leadership, stakeholders, and technical teams to evaluate current operations, redesign processes, identify opportunities for automation, and support implementation of scalable and sustainable improvements.

Qualifications

• 8+ years of relevant professional experience.
• Experience leading business process reengineering or process improvement initiatives.
• Experience conducting comprehensive current-state workflow assessments.
• Experience leading stakeholder discovery workshops and process review sessions.
• Experience developing end-to-end process maps.
• Strong root cause analysis and problem-solving skills.
• Experience identifying delays, handoff failures, bottlenecks, redundant activities, and administrative burden.
• Experience evaluating automation, digital forms, workflow tools, or other technology-enabled process improvements.
• Experience developing SOPs, workflow charts, roles and responsibility matrices, templates, job aids, and communication materials.
• Experience coordinating implementation and scaling of redesigned business processes.
• Ability to provide direction and quality oversight to junior staff.
• Strong facilitation, analytical, documentation, and communication skills.
• Ability to ensure work aligns with applicable policies, internal controls, and regulatory requirements.

Responsibilities

• Plan, direct, and execute business process reengineering initiatives.
• Lead comprehensive assessments of existing (“as-is”) workflows.
• Facilitate discovery workshops and stakeholder process reviews.
• Map end-to-end processes across programs, offices, and organizational functions.
• Identify root causes of delays, handoff failures, bottlenecks, redundant activities, and operational inefficiencies.
• Design robust future-state (“to-be”) workflows.
• Streamline approval pathways and reduce unnecessary manual activities.
• Improve clarity of roles, responsibilities, ownership, and process handoffs.
• Evaluate and recommend automation, digital forms, approval tools, and supporting technologies.
• Develop SOPs, workflow charts, roles and responsibility matrices, templates, job aids, and communication materials.
• Lead pilot testing of redesigned workflows.
• Define and analyze process performance metrics.
• Refine workflows based on operational results and user feedback.
• Coordinate implementation and scaling of redesigned workflows across organizational units.
• Ensure solutions comply with applicable policies, internal controls, and federal requirements.
• Provide direction and guidance to junior staff.
• Review reengineering deliverables for clarity, accuracy, consistency, and quality.

Skills

BPM/BPR leadership

As-is analysis

Discovery workshops

Process mapping

Root cause analysis

Automation evaluation

SOPs & docs

Pilot testing

Stakeholder facilitation

Job description

Black Canyon Consulting is seeking a Senior Reengineering Specialist to lead complex business process reengineering and workflow modernization across programs, offices, and organizational functions.

You will collaborate with leadership, stakeholders, and technical teams to evaluate current operations, redesign processes, identify opportunities for automation, and support implementation of scalable and sustainable improvements.