Senior Reengineering Specialist

Black Canyon Consulting; Washington (District of Columbia); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401k plan with employer contribution

Paid holidays

Vacation leave

Tuition reimbursement

Job summary

Black Canyon Consulting is seeking a Senior Reengineering Specialist to lead complex business process reengineering and workflow modernization across programs, offices, and organizational functions.

You will collaborate with leadership, stakeholders, and technical teams to evaluate current operations, redesign processes, identify opportunities for automation, and support implementation of scalable and sustainable improvements.

Qualifications

• 8+ years of relevant professional experience.
• Experience leading business process reengineering or process improvement initiatives.
• Experience conducting comprehensive current-state workflow assessments.
• Experience leading stakeholder discovery workshops and process review sessions.
• Experience developing end-to-end process maps.
• Strong root cause analysis and problem-solving skills.
• Experience identifying delays, handoff failures, bottlenecks, redundant activities, and administrative burden.
• Experience evaluating automation, digital forms, workflow tools, or other technology-enabled process improvements.
• Experience developing SOPs, workflow charts, roles and responsibility matrices, templates, job aids, and communication materials.
• Experience coordinating implementation and scaling of redesigned business processes.
• Ability to provide direction and quality oversight to junior staff.
• Strong facilitation, analytical, documentation, and communication skills.
• Ability to ensure work aligns with applicable policies, internal controls, and regulatory requirements.

Responsibilities

• Plan, direct, and execute business process reengineering initiatives.
• Lead comprehensive assessments of existing (“as-is”) workflows.
• Facilitate discovery workshops and stakeholder process reviews.
• Map end-to-end processes across programs, offices, and organizational functions.
• Identify root causes of delays, handoff failures, bottlenecks, redundant activities, and operational inefficiencies.
• Design robust future-state (“to-be”) workflows.
• Streamline approval pathways and reduce unnecessary manual activities.
• Improve clarity of roles, responsibilities, ownership, and process handoffs.
• Evaluate and recommend automation, digital forms, approval tools, and supporting technologies.
• Develop SOPs, workflow charts, roles and responsibility matrices, templates, job aids, and communication materials.
• Lead pilot testing of redesigned workflows.
• Define and analyze process performance metrics.
• Refine workflows based on operational results and user feedback.
• Coordinate implementation and scaling of redesigned workflows across organizational units.
• Ensure solutions comply with applicable policies, internal controls, and federal requirements.
• Provide direction and guidance to junior staff.
• Review reengineering deliverables for clarity, accuracy, consistency, and quality.

Skills

BPM/BPR leadership

As-is analysis

Discovery workshops

Process mapping

Root cause analysis

Automation evaluation

SOPs & docs

Pilot testing

Stakeholder facilitation

Job description

Black Canyon Consulting (BCC) is searching for a Senior Reengineering Specialist to lead complex business process reengineering and workflow modernization initiatives across programs, offices, and organizational functions. The Senior Reengineering Specialist will work with leadership, stakeholders, and technical teams to evaluate current operations, redesign processes, identify opportunities for automation, and support implementation of scalable and sustainable improvements.

Job Description

The Senior Reengineering Specialist will serve as a senior technical lead responsible for planning, directing, and executing process reengineering initiatives. This position will conduct comprehensive reviews of current-state workflows, lead discovery workshops, identify root causes of operational inefficiencies, and design improved future-state processes.

The Senior Reengineering Specialist will also evaluate automation and digital solutions, develop high-quality operational documentation, lead pilot testing, analyze process performance, and coordinate implementation and scaling of redesigned workflows. This position will provide direction to junior staff and ensure the accuracy, consistency, and quality of reengineering deliverables.

Required Skills

• 8+ years of relevant professional experience
• Experience leading business process reengineering or process improvement initiatives
• Experience conducting comprehensive current-state (“as-is”) workflow assessments
• Experience leading stakeholder discovery workshops and process review sessions
• Experience developing end-to-end process maps
• Strong root cause analysis and problem-solving skills
• Experience identifying delays, handoff failures, bottlenecks, redundant activities, and administrative burden
• Experience evaluating automation, digital forms, workflow tools, or other technology-enabled process improvements
• Experience developing SOPs, workflow charts, roles and responsibility matrices, templates, job aids, and communication materials
• Experience leading pilot testing and evaluating process performance metrics
• Experience coordinating implementation and scaling of redesigned business processes
• Ability to provide direction and quality oversight to junior team members
• Strong facilitation, analytical, documentation, and communication skills
• Ability to ensure work aligns with applicable policies, internal controls, and regulatory requirements

Desired Skills

• Experience supporting federal government or similarly regulated organizations
• Experience leading cross-functional or enterprise-wide process transformation initiatives
• Experience with business process reengineering methodologies
• Experience developing and evaluating operational performance measures
• Experience supporting organizational change management and stakeholder adoption
• Experience evaluating workflow automation and digital transformation technologies
• Experience developing governance or quality standards for process improvement deliverables

Job Responsibilities

• Plan, direct, and execute business process reengineering initiatives
• Lead comprehensive assessments of existing (“as-is”) workflows
• Facilitate discovery workshops and stakeholder process reviews
• Map end-to-end processes across programs, offices, and organizational functions
• Identify root causes of delays, handoff failures, bottlenecks, redundant activities, and operational inefficiencies
• Design robust future-state (“to-be”) workflows
• Streamline approval pathways and reduce unnecessary manual activities
• Improve clarity of roles, responsibilities, ownership, and process handoffs
• Evaluate and recommend automation, digital forms, approval tools, and supporting technologies
• Develop SOPs, workflow charts, roles and responsibility matrices, templates, job aids, and communication materials
• Lead pilot testing of redesigned workflows
• Define and analyze process performance metrics
• Refine workflows based on operational results and user feedback
• Coordinate implementation and scaling of redesigned workflows across organizational units
• Ensure solutions comply with applicable policies, internal controls, and federal requirements
• Provide direction and guidance to junior staff
• Review reengineering deliverables for clarity, accuracy, consistency, and quality

Benefits and Salary

We attract the best people in the business with our competitive benefits package that includes medical, dental and vision coverage, 401k plan with employer contribution, paid holidays, vacation, and tuition reimbursement.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Black Canyon Consulting’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.