Senior Practice Scheduler & Admin Specialist

massgeneralbrigham; Danvers (MA); On-site; USD 26,000 - 39,000; Full time

Job summary

Mass General Brigham’s MGB Cancer Institute in Danvers seeks a Sr. Practice Assistant to coordinate patient scheduling and support seamless clinic operations. You will collaborate with clinical and administrative teams to enhance access to care and patient/provider experiences.

The role emphasizes administrative excellence, scheduling, billing, and training others on scheduling and registration systems, with opportunities to handle more complex tasks as competency grows.

Qualifications

• High School Diploma or Equivalent required.
• 3-5 years office experience required.

Responsibilities

• Performs administrative functions to support smooth and efficient clinical service and practice operations.
• Schedules, check-in, check-out duties and manages related duties at the highest proficiency level.
• Make patient appointments and maintain appointment records.
• Assist callers with routine inquiries and triage matters appropriately.
• Process patient billing forms and scan documents to patient medical record (EPIC).
• Acts as "Super User" for scheduling, registration and billing systems and trains others.
• Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.
• Additional responsibilities as assigned.

Skills

MS Office

Outlook

Word

Excel

PowerPoint

Phone system

Written communication

Time management

Organization

Education

High School Diploma or Equivalent

Job description

Mass General Brigham’s MGB Cancer Institute in Danvers seeks a Sr. Practice Assistant to coordinate patient scheduling and support seamless clinic operations. You will collaborate with clinical and administrative teams to enhance access to care and patient/provider experiences.

The role emphasizes administrative excellence, scheduling, billing, and training others on scheduling and registration systems, with opportunities to handle more complex tasks as competency grows.