Senior Practice Assistant: Expert Scheduling & Admin

massgeneralbrigham; Waltham (MA); On-site; USD 27,000 - 38,000; Full time

Job summary

Mass General Brigham in Waltham seeks a Sr. Practice Assistant to coordinate patient scheduling and support clinical and administrative teams. The role ensures seamless access to care and efficient clinic operations, contributing to a superior patient and provider experience.

Responsibilities include scheduling, check-in/out duties, and processing billing forms within EPIC. You will act as a Super User for scheduling and billing systems and may handle more complex tasks as competency grows.

Qualifications

• High School Diploma or Equivalent required.
• 3-5 years office experience required.
• Strong technology and MS Office skills.
• Advanced Outlook, Word, Excel, PowerPoint.
• Knowledge of office operations and standard procedures.

Responsibilities

• Coordinate patient scheduling and manage appointments for the clinic.
• Assist with check-in and check-out duties and triage routine inquiries.
• Process patient billing forms and scan documents to the EMR (EPIC).
• Serve as Super User for scheduling, registration and billing systems and train others.
• Handle special scheduling tasks (surgical scheduling, changes, blocking) as needed.

Skills

MS Office

Excel

Outlook

Communication

Time management

Proofreading/editing

Education

High School Diploma or Equivalent

Tools

EPIC

Job description

Mass General Brigham in Waltham seeks a Sr. Practice Assistant to coordinate patient scheduling and support clinical and administrative teams. The role ensures seamless access to care and efficient clinic operations, contributing to a superior patient and provider experience.

Responsibilities include scheduling, check-in/out duties, and processing billing forms within EPIC. You will act as a Super User for scheduling and billing systems and may handle more complex tasks as competency grows.