Senior Practice Assistant - Scheduling & Admin Lead

Mass General Brigham Incorporated; Danvers (MA); On-site; USD 27,000 - 38,000; Full time

Job summary

Mass General Brigham Incorporated in Danvers, MA is seeking a Sr. Practice Assistant to coordinate patient scheduling and support interdisciplinary teams. This onsite role focuses on access to care, clinic operations, and delivering an exceptional patient and provider experience.

The position requires 3-5 years of office experience, a High School Diploma, and strong MS Office skills. Responsibilities include scheduling, check-in/check-out, billing forms, and acting as a Super User for scheduling

Qualifications

• High school diploma or equivalent required.
• 3-5 years office experience required.
• Strong technology and MS Office skills (Outlook, Word, Excel, PowerPoint).

Responsibilities

• Coordinate patient scheduling and ensure access to care.
• Perform scheduling, check-in, and check-out duties.
• Make patient appointments and maintain records.
• Assist callers with routine inquiries and triage.
• Process patient billing forms and scan documents to EPIC.
• Serve as Super User for scheduling, registration, and billing systems.

Skills

Advanced Outlook

Microsoft Word

Microsoft Excel

PowerPoint

EPIC

Education

High School Diploma

Tools

EPIC

Job description

Mass General Brigham Incorporated in Danvers, MA is seeking a Sr. Practice Assistant to coordinate patient scheduling and support interdisciplinary teams. This onsite role focuses on access to care, clinic operations, and delivering an exceptional patient and provider experience.

The position requires 3-5 years of office experience, a High School Diploma, and strong MS Office skills. Responsibilities include scheduling, check-in/check-out, billing forms, and acting as a Super User for scheduling