Senior Patient Care & Scheduling Lead

Optum; Elizabeth (NJ); Sur place; USD 28 000 - 50 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

Medical Plan

Dental Insurance

Vision Insurance

Life & AD&D Insurance

401(k) & ESPP

Education Reimbursement

Employee Discounts

EAP

Referral Bonus

Voluntary Benefits

Résumé du poste

Optum in Elizabeth, NJ is seeking a Senior Patient Care Coordinator to support the care team by delivering excellent customer service, verifying insurance, scheduling, and guiding patients through check-in and check-out processes. The role emphasizes Lean practices, collaboration with clinicians, and leading other team members.

Hours are 8am–5pm, Monday to Friday, with a focus on timely, accurate patient interactions and financial accuracy.

Qualifications

• High School Diploma or GED required.
• 2+ years of customer service or healthcare experience.
• Proficiency in MS Word, Excel, and Outlook.

Responsabilités

• Greet patients and manage wait times.
• Complete check-in/out tasks including insurance verification and pre-authorizations.
• Collect co-pays and process payments; manage cashier box and deposits.

Connaissances

Customer service

Healthcare experience

MS Word

MS Excel

MS Outlook

Leadership

Scheduling

Phone triage

EMR software

Bilingual Spanish/English

Formation

High School Diploma

GED

Description du poste

Optum in Elizabeth, NJ is seeking a Senior Patient Care Coordinator to support the care team by delivering excellent customer service, verifying insurance, scheduling, and guiding patients through check-in and check-out processes. The role emphasizes Lean practices, collaboration with clinicians, and leading other team members.

Hours are 8am–5pm, Monday to Friday, with a focus on timely, accurate patient interactions and financial accuracy.