Patient Care Coordinator - Scheduling & Access

Optum; Hoboken (NJ); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan

Dental Insurance

Vision Insurance

401(k) Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus

Voluntary Benefits

Job summary

Optum Hoboken is seeking an Associate Patient Care Coordinator to join our team at 1425 Bloomfield Street, Ground Floor, Hoboken, NJ. This role supports patient intake, insurance verification and registration workflows within a multi-specialty facility.

You will work with front desk staff and care team to schedule appointments, maintain medical records, ensure HIPAA compliance and deliver excellent customer service in a fast-paced environment.

Qualifications

• High School Diploma/GED
• 1+ years computer proficiency experience (Outlook, Excel, Word)
• 1+ years customer service or healthcare experience

Responsibilities

• Verify patient information and insurance on the date of service
• Check in/out patients and schedule appointments
• Perform insurance verification and document collection
• Maintain medical records and support front desk staff
• Communicate with patients and healthcare team to ensure care continuity

Skills

Excellent communication skills

Bilingual: Spanish and English

Education

High School Diploma/GED

Tools

EPIC

Job description

Optum Hoboken is seeking an Associate Patient Care Coordinator to join our team at 1425 Bloomfield Street, Ground Floor, Hoboken, NJ. This role supports patient intake, insurance verification and registration workflows within a multi-specialty facility.

You will work with front desk staff and care team to schedule appointments, maintain medical records, ensure HIPAA compliance and deliver excellent customer service in a fast-paced environment.