Patient Care & Scheduling Specialist

Optum; Springfield (IL); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Competitive benefits package

Paid time off & holidays

401(k) savings plan

Education reimbursement

Job summary

Optum is seeking a Patient Care Coordinator in Springfield, NJ to support registration, scheduling and insurance verification. The role requires strong computer skills and a patient-centered approach within a fast-paced clinical setting.

Responsibilities include data entry, document handling, appointment coordination, and maintaining records with attention to HIPAA and OSHA guidelines. Local travel may be required for coverage across clinics.

Qualifications

• High School Diploma or GED required.
• 1+ years of computer proficiency including MS Word, Excel and Outlook and ability to use multiple web applications.
• 1+ years of experience in a medical office performing duties such as scheduling, check-in/out, insurance verification, and medical records maintenance.
• 40-hour work week with specific hours (Mon–Fri 8:00 am–7:00 pm, rotating Sat 8:00 am–2:00 pm).
• Access to reliable transportation with ability to travel 10% of the time for coverage purposes.

Responsibilities

• Obtain accurate and updated patient information and insurance data
• Perform insurance verification on the date of service
• Obtain patient signatures for required documents
• Upload government-issued ID and insurance cards
• Schedule and confirm appointments and referrals
• Maintain and organize medical records
• Handle high-volume registration and correct queue errors
• Communicate with patients and care team clearly and professionally
• Adhere to HIPAA and OSHA requirements and internal policies
• Assist with clerical duties and cross-department coordination

Skills

Customer service

Attention to detail

Communication

Multitasking

Education

High School Diploma/GED

Tools

MS Word

Excel

Outlook

Epic EMR

Job description

Optum is seeking a Patient Care Coordinator in Springfield, NJ to support registration, scheduling and insurance verification. The role requires strong computer skills and a patient-centered approach within a fast-paced clinical setting.

Responsibilities include data entry, document handling, appointment coordination, and maintaining records with attention to HIPAA and OSHA guidelines. Local travel may be required for coverage across clinics.