Senior Patient Care & Scheduling Lead

Jobtome; Pueblo (CO); On-site; USD 28,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan

Dental, Vision, Life & AD&D

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits

Job summary

UnitedHealth Group in Colorado Springs, CO is seeking a Senior Patient Care Coordinator to support the care team, deliver excellent customer service and adhere to Lean processes while helping the organization meet financial, clinical and service goals.

You will greet patients, verify insurance, complete pre-authorizations, collect payments, manage medical records, answer calls, schedule appointments and coordinate with team members to ensure smooth operations within a Monday–Friday 8am–5pm

Qualifications

• 2+ years of customer service or healthcare related experience.
• Strong proficiency in MS Word, Excel and Outlook.

Responsibilities

• Greets patients as they arrive and manages wait time.
• Complete check-in and check-out tasks including insurance verification and pre-authorizations.
• Collects co-payments, co-insurance, and deductibles and issues receipts.
• Manages cashier box and daily deposits according to company policies.
• Leading other members of the team and coordinating with care staff.
• Answers phones and schedules appointments.
• Manages medical records and maintains logs for requests.

Skills

Customer service

Leadership

Communication

Time management

Teamwork

Education

High School Diploma / GED

Tools

MS Word

MS Excel

Outlook

EMR software

Job description

UnitedHealth Group in Colorado Springs, CO is seeking a Senior Patient Care Coordinator to support the care team, deliver excellent customer service and adhere to Lean processes while helping the organization meet financial, clinical and service goals.

You will greet patients, verify insurance, complete pre-authorizations, collect payments, manage medical records, answer calls, schedule appointments and coordinate with team members to ensure smooth operations within a Monday–Friday 8am–5pm