Senior Partner Growth & Success Manager — Remote

Via; Atlanta (GA); Remote; USD 145,000 - 165,000; Full time

Benefits offered by this job

Health coverage

401(k) with company match

Parental leave

PTO 20 days

Job summary

Via is seeking a Senior Partner Success Manager on the US East Coast (ideally Miami or Atlanta or remote). You will be the face of Via for partners, building trusted relationships and translating them into long-term revenue growth.

You’ll advise on operations, go-to-market, and product considerations while advocating for partner needs internally. You will analyze performance data, identify opportunities for service expansion, and negotiate renewals and expansions to increase year-over-year

Qualifications

• Minimum 6+ years of relevant work experience, including client-facing roles.
• Strong relationship-building and crisis management skills.
• Quantitative mindset with ability to translate data into actionable recommendations.

Responsibilities

• Develop a vision and strategy for partners by assessing strengths and weaknesses.
• Build deep long-term relationships and identify growth opportunities.
• Analyze service performance data to provide actionable recommendations.
• Negotiate contract renewals and expansions to grow revenue.

Skills

Client facing

Relationship building

Data analysis

Strategic thinking

Travel readiness

Tools

Tableau

Job description

Via is seeking a Senior Partner Success Manager on the US East Coast (ideally Miami or Atlanta or remote). You will be the face of Via for partners, building trusted relationships and translating them into long-term revenue growth.

You’ll advise on operations, go-to-market, and product considerations while advocating for partner needs internally. You will analyze performance data, identify opportunities for service expansion, and negotiate renewals and expansions to increase year-over-year