Remote Senior Partner Success & Growth Manager

Via; Detroit (MI); Remote; USD 145,000 - 165,000; Full time

Benefits offered by this job

Health coverage

401(k) with match

Parental leave

PTO 20 days

Equity

Job summary

Via seeks a Senior Partner Success Manager to lead partner relationships, drive renewals, and expand contracts across the Central US market. You will translate partner needs into improvements, advocate for Via products, and help grow revenue with a data-driven approach.

You’ll analyze performance metrics, collaborate cross-functionally, and be comfortable with travel to connect with partners face-to-face, in a remote-first role.

Qualifications

• 6+ years of relevant work experience, including direct client work.
• Strong relationship-building and crisis-management skills.
• Quantitatively inclined with ability to draw insights from data and translate into actions.

Responsibilities

• Own the success of the partner portfolio and be the primary contact for leadership.
• Drive revenue growth through renewals, expansions, and upsells via senior stakeholder negotiations.
• Translate partner needs into service improvements and advocate for Via products internally.
• Analyze service performance data daily to inform strategic decisions.
• Mentor colleagues and collaborate cross-functionally to expand partner service scope.

Skills

Client management

Relationship building

Data analysis

Growth mindset

Travel readiness

Team collaboration

Mentoring

Negotiation

Tools

Tableau

Job description

Via seeks a Senior Partner Success Manager to lead partner relationships, drive renewals, and expand contracts across the Central US market. You will translate partner needs into improvements, advocate for Via products, and help grow revenue with a data-driven approach.

You’ll analyze performance metrics, collaborate cross-functionally, and be comfortable with travel to connect with partners face-to-face, in a remote-first role.