Senior Operations Lead, Recruitment & Process Improvement

Adecco Group

Midlothian (TX)

On-site

USD 85,000 - 115,000

Full time

7 days ago
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Job summary

Adecco Group is seeking a Business Operations Manager to provide strategic leadership across delivery operations, ensuring compliant, accurate, and scalable service. You will collaborate with Delivery Leadership, Payroll, Billing, and Customer Service, travel to client sites, and drive performance improvements.

The role focuses on recruitment support, compliance, and performance metrics, with emphasis on implementing efficient processes and technology adoption to support growth and effective

Qualifications

  • Bachelor’s degree or higher in business, operations, marketing, or a related field preferred.
  • A high school diploma or equivalent and at least five years of relevant operations leadership or equivalent experience are required.
  • Travel to onsite, office, and client locations is expected up to 40%.

Responsibilities

  • Develop and execute recruitment and workforce plans with Delivery Managers using data and trends.
  • Identify trends in attrition, retention, attendance, and recruiting effectiveness and partner on improvement.
  • Oversee invoicing, billing, reporting, timekeeping, and contractual audits.
  • Lead process improvement, automation, and technology initiatives to reduce manual effort.

Skills

Organization
Cross-functional leadership
Problem solving
Data analysis
Communication skills
MS Office

Education

Bachelor’s degree or higher
High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Adecco Group is seeking a Business Operations Manager to provide strategic leadership across delivery operations, ensuring compliant, accurate, and scalable service. You will collaborate with Delivery Leadership, Payroll, Billing, and Customer Service, travel to client sites, and drive performance improvements.

The role focuses on recruitment support, compliance, and performance metrics, with emphasis on implementing efficient processes and technology adoption to support growth and effective

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