Ops Leader: Recruitment & Process Improvement

Adecco Group; Saginaw (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Adecco Group is seeking a Business Operations Manager to provide strategic leadership across delivery operations, ensuring compliant, accurate, and scalable service. You will collaborate with Delivery Leadership, Payroll, Billing, Customer Service, and other partners to drive performance, technology adoption, and continuous improvement.

Travel to offices, client locations, and onsite facilities is required to support implementations and live operations.

Qualifications

• Bachelor’s degree in business, operations, or related field preferred.
• 5+ years of relevant operations leadership experience.
• Willingness to travel up to 40% to client sites and offices.
• Experience developing recruitment strategies and tracking operational metrics.

Responsibilities

• Develop and execute recruitment and workforce plans with Delivery Managers.
• Ensure compliance with policies, contractual obligations, and regulatory requirements.
• Monitor KPIs and SLAs; present actionable insights to leadership.
• Lead process improvements, automation, and technology adoption.
• Support client implementations, on-site setup, and delivery support.

Skills

Operations leadership

Cross-functional leadership

Data analysis

Stakeholder management

Travel readiness

Education

Bachelor's degree in business/operations

Tools

Microsoft Office Suite

Job description

Adecco Group is seeking a Business Operations Manager to provide strategic leadership across delivery operations, ensuring compliant, accurate, and scalable service. You will collaborate with Delivery Leadership, Payroll, Billing, Customer Service, and other partners to drive performance, technology adoption, and continuous improvement.

Travel to offices, client locations, and onsite facilities is required to support implementations and live operations.