Strategic Operations & Recruitment Lead

Adecco Group; Sachse (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Adecco Group is seeking a Business Operations Manager to provide strategic leadership across delivery operations, coordinating with Delivery Leadership, Payroll, Billing, and Customer Service. The role focuses on performance, compliance, and continuous improvement, with travel to client sites and offices as needed.

You will drive operational and technology initiatives, develop scalable processes, monitor KPIs, and resolve issues to support order fulfillment and growth.

Qualifications

• Bachelor’s degree or higher in business, operations, marketing, or related field preferred.
• A high school diploma or equivalent with significant relevant leadership experience may be considered.
• Experience developing recruitment strategy and analyzing recruitment processes is required.
• Travel to onsite, office, and client locations may be up to 40%.

Responsibilities

• Develop recruitment and workforce plans with Delivery Managers using data trends and capacity data.
• Oversee compliant, scalable processes for invoicing, billing, and reporting.
• Monitor KPIs and SLAs; provide actionable performance insights to leadership.
• Lead cross-functional projects and drive technology adoption to improve delivery.

Skills

Strategic leadership

Cross-functional collaboration

Data-driven decision making

Communication skills

Travel up to 40%

MS Office proficiency

Education

Bachelor’s degree or higher

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Teams

Microsoft Outlook

Job description

Adecco Group is seeking a Business Operations Manager to provide strategic leadership across delivery operations, coordinating with Delivery Leadership, Payroll, Billing, and Customer Service. The role focuses on performance, compliance, and continuous improvement, with travel to client sites and offices as needed.

You will drive operational and technology initiatives, develop scalable processes, monitor KPIs, and resolve issues to support order fulfillment and growth.