Strategic Operations Lead for Recruitment & Delivery

Adecco Group

University Park (TX)

On-site

USD 90,000 - 130,000

Full time

7 days ago

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Job summary

Adecco Group is seeking a Business Operations Manager to provide strategic leadership across delivery operations, ensuring compliant, accurate, and scalable service. The role collaborates with Delivery Leadership, Payroll, Billing, and Customer Service to drive performance and technology adoption, with travel to client locations and offices as needed.

Responsibilities include recruitment planning, process optimization, KPI analysis, and cross-functional project leadership to improve delivery

Qualifications

Bachelor’s degree or higher in business, operations, marketing, or related field preferred; travel required up to 40%.
Five+ years of relevant operations leadership or equivalent experience.

Responsibilities

Develop and execute recruitment and workforce plans with Delivery Managers.
Use data to optimize order distribution and resource allocation.
Manage job board partnerships and posting strategies.
Identify client attrition trends and partner on improvements.
Support client implementations, including onsite setup and go-live.
Ensure practices comply with policies, legal/regulatory requirements, and internal controls.
Oversee invoicing, billing, reporting, timekeeping, and audits.
Monitor KPIs and SLAs; provide actionable insights to leadership.
Lead process improvement, automation, and technology adoption.