Senior Onboarding Lead - Enterprise SaaS (Remote)

PAR Technology; North Carolina; Remote; USD 120,000 - 160,000; Full time

Job summary

PAR Technology is seeking a Senior Onboarding Manager, Ordering to lead complex enterprise restaurant implementations on PAR’s digital ordering platform. The role combines ownership with potential leadership expansion and mentorship of onboarding professionals.

The candidate will drive end-to-end onboarding, steering scope, timelines, and cross-functional collaboration with Product and Engineering to ensure successful launches across multi-location customers.

Qualifications

• 3–5+ years in SaaS onboarding or adjacent roles such as implementation, project management, or technical consulting.

Responsibilities

• Lead onboarding engagements end to end, from kickoff to go-live and hypercare.
• Manage project plans, timelines, dependencies, risks, and stakeholder updates.

Skills

SaaS onboarding

Project management

Enterprise deployments

Customer-facing comms

Technical fluency

Job description

PAR Technology is seeking a Senior Onboarding Manager, Ordering to lead complex enterprise restaurant implementations on PAR’s digital ordering platform. The role combines ownership with potential leadership expansion and mentorship of onboarding professionals.

The candidate will drive end-to-end onboarding, steering scope, timelines, and cross-functional collaboration with Product and Engineering to ensure successful launches across multi-location customers.