Senior Enterprise Onboarding Lead - SaaS (Remote)

PAR Technology

Tallahassee (FL)

Remote

USD 110,000 - 170,000

Full time

5 days ago

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Job summary

PAR Technology Corporation is seeking a Senior Onboarding Manager, Ordering to lead complex enterprise restaurant implementations on PAR’s digital ordering platform. You will drive end-to-end onboarding from kickoff through go-live, serving as a trusted advisor to customers and internal partners.

The role offers potential to scale into broader leadership responsibilities as the function grows. The position is remote with eligibility across multiple U.S.

Qualifications

3–5+ years of SaaS onboarding experience.
Experience in Quick Service Restaurant (QSR) technology is valuable.
Strong project-management and governance skills.
Excellent customer-facing communication skills.
Ability to independently lead complex enterprise implementations.

Responsibilities

Lead onboarding engagements end to end, from kickoff to go-live.
Own project plans, timelines, dependencies, risks, governance, and status updates.
Serve as the primary onboarding partner guiding customers through complex decisions.
Lead digital menu and channel implementations with first- and third-party marketplaces.
Collaborate with Product and Engineering to provide implementation insights.
Develop repeatable playbooks and operating practices to scale the function.
Utilize AI tools to improve planning and reporting.

Skills

SaaS onboarding

Project management

Customer facing

Executive communication

Problem solving

Tools

AI tools

Job description

The role offers potential to scale into broader leadership responsibilities as the function grows. The position is remote with eligibility across multiple U.S.

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