Senior On-Site Operations & Client Services Specialist

Global Business Transformation Solutions, LLC (GBTS); West Palm Beach (FL); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

PTO

Job summary

Opensity Solutions is seeking a Senior Service Specialist to provide on-site administrative and operational support across client environments. You will handle mail, reception, hospitality, facilities, and office coordination while maintaining high service levels.

The role requires 2–4 years in related roles, strong customer service, and proficiency with MS Office. Expect on-site duties, occasional lifting, and a collaborative team environment with a focus on professionalism.

Qualifications

• High School Diploma or GED required.
• 2-4 years in administrative support, office services, hospitality, facilities coordination, or client service environments preferred.
• Experience handling mail services, print/copy operations, reception, or facilities support is highly desirable.
• Ability to lift or move 40 lbs or greater as needed.

Responsibilities

• Provide administrative and operational support including mail, reception, hospitality, facilities, and office coordination functions.
• Process mail, copy, print, and scan requests accurately and in line with client instructions.
• Sort, meter, distribute, and track incoming/outgoing mail and packages.
• Greet visitors and deliver professional client service while handling inquiries.
• Coordinate conference room setup and facilities support, including supplies and signage.
• Independently manage production tasks, prioritize workflows, and uphold quality and confidentiality standards.

Skills

Customer service

Organization

Multitasking

Communication

MS Office

Education

High School Diploma or GED

Tools

MS Office

Job description

Opensity Solutions is seeking a Senior Service Specialist to provide on-site administrative and operational support across client environments. You will handle mail, reception, hospitality, facilities, and office coordination while maintaining high service levels.

The role requires 2–4 years in related roles, strong customer service, and proficiency with MS Office. Expect on-site duties, occasional lifting, and a collaborative team environment with a focus on professionalism.