Senior Onsite Service & Facilities Coordinator

Global Business Transformation Solutions, LLC (GBTS); Town of Charleston (NY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

PTO

Job summary

Opensity Solutions is seeking a Senior Service Specialist to deliver high-level administrative and operational support across client environments, including mail, copy, print, hospitality, facilities, and reception. This on-site role requires professionalism and the ability to handle complex service requests.

You will coordinate workflows, maintain office readiness, greet visitors, and ensure quality and client satisfaction while adhering to client standards.

Qualifications

• 2–4 years of experience in administrative support, office services, hospitality, facilities coordination, or client service environments.
• Experience supporting corporate, legal, professional services, or high‑volume client environments preferred.
• Prior experience handling mail services, print/copy operations, reception, or facilities support is highly desirable.

Responsibilities

• Provide administrative and operational support services including copy, print, scan, mail, reception, hospitality, facilities, and office coordination.
• Process copy, print, and scan requests accurately and efficiently per client instructions and quality standards.
• Sort, meter, distribute, and track incoming and outgoing mail and packages according to schedules and procedures.
• Serve as a professional first point of contact by greeting visitors, answering calls, and directing inquiries.

Skills

Customer service

Organizational

Multitasking

Communication

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office

Word

Outlook

Excel

Job description

Opensity Solutions is seeking a Senior Service Specialist to deliver high-level administrative and operational support across client environments, including mail, copy, print, hospitality, facilities, and reception. This on-site role requires professionalism and the ability to handle complex service requests.

You will coordinate workflows, maintain office readiness, greet visitors, and ensure quality and client satisfaction while adhering to client standards.