Onsite Operations & Client Services Lead

Opensity Solutions; West Palm Beach, Northern (FL, KY); Hybrid; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Job summary

Opensity Solutions is seeking a Senior Service Specialist to provide on-site administrative and operational support in West Palm Beach, FL. You will handle mail, copy/print, reception, hospitality, facilities, and office coordination while ensuring high-quality service delivery.

The role requires 2–4 years in related environments, a High School Diploma or GED, and proficiency with Microsoft Office. Competitive hourly pay and benefits are offered in a fast-paced, client-focused setting.

Qualifications

• 2–4 years of experience in administrative support, office services, hospitality, facilities coordination, or client service environments.
• Experience supporting corporate, legal, professional services, or high-volume client environments preferred.
• Prior experience handling mail services, print/copy operations, reception, or facilities support is highly desirable.

Responsibilities

• Administrative & Operational Support: provide mail, copy, print, scan, reception, hospitality, facilities, and office coordination functions.
• Reception & Client Service: greet visitors, answer calls, direct inquiries, and deliver exceptional customer service.
• Hospitality & Facilities Coordination: manage conference room setup, catering, supplies, and basic facilities tasks.
• Workflow Coordination & Quality Assurance: manage tasks, prioritize daily activities, monitor service, and ensure compliance with policies.

Skills

Customer service

Organizational skills

Multitasking

Verbal and written communication

Problem solving

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Opensity Solutions is seeking a Senior Service Specialist to provide on-site administrative and operational support in West Palm Beach, FL. You will handle mail, copy/print, reception, hospitality, facilities, and office coordination while ensuring high-quality service delivery.

The role requires 2–4 years in related environments, a High School Diploma or GED, and proficiency with Microsoft Office. Competitive hourly pay and benefits are offered in a fast-paced, client-focused setting.