Senior MSP Technician — Remote & Hybrid IT

TeamLogic IT, San Dimas, CA; Glendora (CA); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Free food & snacks

Free uniforms

Home office stipend

Opportunity for advancement

Paid time off

Training & development

401(k)

401(k) matching

Bonus based on performance

Company parties

Job summary

TeamLogic IT in San Dimas, CA seeks a highly skilled MSP Level 3 Technician to deliver top-tier IT support to SMB clients. You will handle advanced server, network, and cloud tasks with a focus on Azure, M365, and hybrid environments.

Ideal candidates bring 5+ years of IT support, strong AD/Entra ID expertise, and experience with migration projects. The role supports onsite and remote work options, with opportunities for advancement and a competitive benefits package.

Qualifications

• Minimum of 5 years in IT support, including 2 years in a Level 3 or senior technician role.
• Bachelor’s degree in IT, Computer Science, or a related field preferred.
• Certifications such as CompTIA Network+ or Security+, Azure Administrator (AZ-104), Microsoft 365 Administrator (MS-102) or CCNA are a plus.
• Experience with Windows Server, Linux, virtualization (VMware/Hyper-V), and migrations to Azure/Exchange Online/SharePoint is required.

Responsibilities

• Technical Support: Provide advanced support for servers, networks, cloud platforms, and applications.
• Server and Cloud Migration: Plan and execute migrations to Azure, Microsoft 365, and hybrid environments.
• Active Directory and Entra ID: Administer and secure AD, Entra ID, and MFA configurations.
• RADIUS and Network Authentication: Deploy 802.1X, NPS, and VPN authentication integrated with directory services.
• Microsoft 365 and Azure: Manage tenants, Intune, Defender, and Purview configurations.
• AI and Automation: Prepare client environments for Copilot and use PowerShell for automation.
• Networking and Security: Design secure networks with patching, monitoring, and incident response.
• Documentation: Maintain runbooks, diagrams, and troubleshooting procedures.

Skills

Advanced IT support

Azure administration

Active Directory & Entra ID

Microsoft 365 administration

Networking & security

PowerShell scripting

RADIUS / 802.1X

VMware / Hyper-V virtualization

Team mentorship

Education

Bachelor’s degree in IT / CS or related field

CompTIA Network+ or Security+

Azure Administrator (AZ-104)

Microsoft 365 Administrator (MS-102)

Identity and Access Administrator (SC-300)

CCNA

Tools

NinjaRMM

Autotask PSA

ServiceNow

Zendesk

Hudu

IT Glue

SharePoint

Job description

TeamLogic IT in San Dimas, CA seeks a highly skilled MSP Level 3 Technician to deliver top-tier IT support to SMB clients. You will handle advanced server, network, and cloud tasks with a focus on Azure, M365, and hybrid environments.

Ideal candidates bring 5+ years of IT support, strong AD/Entra ID expertise, and experience with migration projects. The role supports onsite and remote work options, with opportunities for advancement and a competitive benefits package.