Senior MSP Technician – Network, Cloud & Security Expert

TeamLogic IT, Inc.; Fort Myers (FL); In loco; USD 70.000 - 100.000; Tempo pieno

Vantaggi offerti da questo lavoro

Performance bonus

Competitive salary

Advancement opportunities

Paid time off

Training & development

Descrizione del lavoro

TeamLogic IT, Inc. is seeking a highly skilled MSP Level 3 Technician to join our team, delivering top-tier IT support to SMBs. The role requires extensive technical knowledge, problem-solving prowess, and a customer-first approach in a fast-paced IT environment.

You will handle advanced troubleshooting, network design and management, and project leadership for migrations and deployments, while mentoring junior staff and ensuring documentation and compliance across client environments.

Competenze

• Minimum 5 years in IT support; 2 years in Level 3/senior role; MSP experience preferred.
• Proficiency in Windows and Linux server environments; virtualization (VMware, Hyper-V).
• Strong networking and cybersecurity practices; familiarity with monitoring tools.

Mansioni

• Provide advanced technical support for servers, networks, and software applications.
• Design, implement, and manage robust network solutions; monitor performance and security.
• Perform regular maintenance, patching, backup, recovery, and compliance tasks.

Conoscenze

Windows Server

Linux Server

VMware

Hyper-V

Azure

Networking

Cybersecurity

Formazione

Bachelor's degree in IT or related field

Certifications (Network+/Security+/CCNA)

Strumenti

NinjaRMM

Autotask PSA

ServiceNow

Zendesk

SolarWinds

Auvik

IT Glue

Hudu

SharePoint

Descrizione del lavoro

TeamLogic IT, Inc. is seeking a highly skilled MSP Level 3 Technician to join our team, delivering top-tier IT support to SMBs. The role requires extensive technical knowledge, problem-solving prowess, and a customer-first approach in a fast-paced IT environment.

You will handle advanced troubleshooting, network design and management, and project leadership for migrations and deployments, while mentoring junior staff and ensuring documentation and compliance across client environments.