Senior MSP Technician - Remote, Azure & Identity

TeamLogic IT, San Dimas, CA; Glendora (CA); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

401(k) matching

Training & development

Bonus based on performance

Company parties

Paid time off

Job summary

TeamLogic IT is seeking a highly skilled MSP Level 3 Technician to deliver top-tier IT support for SMB clients. You will handle server, network, cloud migrations, and identity management in a dynamic MSP environment, with opportunities to mentor junior staff.

Role requires on-site and remote work flexibility, strong problem-solving, and excellent customer service. A focus on Windows/Linux, Azure, and 365 ecosystems will drive project success and client satisfaction.

Qualifications

• Minimum 5 years in IT support, including 2 years in a Level 3 or senior technician role.
• Experience with Windows Server, Linux, virtualization (VMware, Hyper V).
• Strong knowledge of AD/Entra ID, Group Policy, DNS, DHCP, and MFA.
• Experience with migrations to Azure, Exchange Online, SharePoint/OneDrive.
• Excellent communication and customer service.

Responsibilities

• Provide advanced IT support for servers, networks, cloud platforms, and apps.
• Plan and execute migrations to Azure, Microsoft 365, and hybrid environments.
• Administer Active Directory, Entra ID, CA, MFA, SSO, and privileged access.
• Design, deploy, and maintain 802.1X, VPN authentication integrated with FortiGate, SonicWall, and Meraki.
• Manage Microsoft 365 tenants, Intune, Defender, and Purview data loss prevention.
• Deploy and manage Azure VMs, networks, storage, backups, and site-to-site VPN.
• Lead migrations and deployments; document runbooks and troubleshooting procedures.
• Mentor Level 1/2 technicians and lead training on Microsoft 365, Azure, identity, and AI tools.
• Perform audits and Microsoft Secure Score reviews to ensure data privacy and cybersecurity compliance.
• Provide on-call support including after hours and weekend coverage.

Skills

IT Support

Senior Technician

Problem Solving

Customer Service

Education

Bachelor's degree in IT / related field

AZ-104

MS-102

SC-300

CCNA

CompTIA Network+

CompTIA Security+

Tools

NinjaRMM

Autotask PSA

ServiceNow

Zendesk

Hudu

IT Glue

SharePoint

PowerShell

Azure

Microsoft 365

Job description

TeamLogic IT is seeking a highly skilled MSP Level 3 Technician to deliver top-tier IT support for SMB clients. You will handle server, network, cloud migrations, and identity management in a dynamic MSP environment, with opportunities to mentor junior staff.

Role requires on-site and remote work flexibility, strong problem-solving, and excellent customer service. A focus on Windows/Linux, Azure, and 365 ecosystems will drive project success and client satisfaction.