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Benefits offered by this job
Competitive salary and performance-based bonuses
Comprehensive health, dental, and vision insurance
Retirement savings plan with employer matching
Generous paid time off
Professional development opportunities
Flexible working hours
Job summary
A leading IT services provider is seeking a skilled Managed IT Services (MSP) Level 3 Technician to deliver exceptional IT support to small and medium-sized businesses. The ideal candidate will have 5+ years of IT experience and strong problem-solving skills. Responsibilities include managing complex IT systems, leading projects, and ensuring client's systems comply with regulations. Benefits include competitive salary, comprehensive health coverage, and flexible working options.
Qualifications
Minimum of 5 years in IT support, including 2 years in a Level 3 or senior technician role.
Proficient in Windows and Linux server environments.
Strong knowledge of networking protocols and cybersecurity best practices.
Responsibilities
Provide advanced technical support for IT systems.
Design and manage robust network solutions.
Lead and manage IT projects and ensure successful delivery.
Skills
Technical Support
Networking & Security
Problem-Solving
Communication
Adaptability
Education
Bachelor's degree in IT or related field
Tools
VMware
Hyper-V
Azure
AWS
NinjaRMM
ServiceNow
Job description
A leading IT services provider is seeking a skilled Managed IT Services (MSP) Level 3 Technician to deliver exceptional IT support to small and medium-sized businesses. The ideal candidate will have 5+ years of IT experience and strong problem-solving skills. Responsibilities include managing complex IT systems, leading projects, and ensuring client's systems comply with regulations. Benefits include competitive salary, comprehensive health coverage, and flexible working options.